Sangoma CX, the Cloud-based Contact Center Solution, Unveils New WebChat Channel Support for Improved Customer Interaction Read more
BDR.ai Partners With Vocodia to Help Contact Centers Leverage AI to Qualify Leads Like a Machine Read more
New Contact Center Benchmark Report From Replicant and Demand Metric Reveals Automation as Top Priority in 2023 Read more
Edify Launches Special Agent Bundles, Making it Easier than Ever for Contact Centers to Break Up with Legacy Products Read more
Zoom Contact Center Powers Up with Calabrio’s True-Cloud, Enterprise-Grade Workforce Management Solution Read more
Zenarate Applauded by Frost & Sullivan for Reducing Costs and Improving Customer Experience in Contact Center to Deliver Value Read more
LiveVox Introduces Latest Platform Release, Designed To Maximize Contact Center Performance and ROI Read more