Kustomer Debuts Next Generation Chat Platform, Enabling Businesses to Deliver AI-Powered, Personalized Customer Service at Fraction Of The Cost of Phone Support Read more
Aviso expands AI Virtual Guided Selling Across Global Customers with New Industry Solutions and Partner Integrations Read more
Human Error – Not Training – is #1 Cause of Contact Center Agent Mistakes, New Balto Survey Reveals Read more
Discuss.io Launches Respondent Management Hub to Take Friction (and Spreadsheets) Out of Online Qualitative Research Read more