Software AG Survey: Digital Transformation Has Spurred Higher Customer Expectations for Experience Read more
AWS and Salesforce Announce Expansive Partnership to Unify Developer Experiences and Launch New Intelligent Applications Read more
Ventrica launches Digital Multilingual Bureau (DMB) to Provide Fast-Growth Businesses Digital and Multilingual Support Read more
State of Observability 2021 Report Links Observability Best Practices With Successful Digital Transformation Read more
CEO and Entrepreneur Raj De Datta Publishes New Book, The Digital Seeker: A Guide for Digital Teams to Build Winning Experiences Read more
New Study: Rising Customer Expectations Drive Demand for Messenger-Based, Conversational Support Experiences Read more
Avaya Named a Top 5 CCaaS Provider By Ventana Research in 2021 Contact Center in the Cloud Value Index, Citing Strength in Delivering Exceptional Customer Experiences Read more
Allego Launches Enhanced Conversation Intelligence Product, Adds Significant New Artificial Intelligence Technology Read more