CXM Recording & Quality Monitoring Announces General Availability of Version 6 Software Release Read more
Evolve IP Delivers World’s Only Omnichannel Contact Center Integrated with Microsoft Teams and Virtual Workspaces Read more
Red Box Fuels AI-powered Insights Through Integration with Salesforce Einstein Call Coaching on Salesforce AppExchange Read more
Aspect Announces General Availability of Aspect WFO Version 20, the Most Advanced Enterprise Contact Center Solution for the Mobile Workforce Read more
Creatio Presents a New AI-Powered Contact Center Product Suite by Velvetech on Creatio Marketplace Read more
Talkdesk Expands Cloud Contact Center Offering With a Complete Suite of Workforce Engagement Management Solutions Read more
Avaya Honored for Exceptional Innovation in Customer Experience Solutions, Empowering Contact Centers with Advanced AI and Natural Language Processing Capabilities Read more