Customer Service is Now a Major Business Growth Driver, According to Fonolo’s Newest Resource Read more
Genesys Launches BeyondCX, the First eLearning Program for Contact Center Employees Focused on Empathy and Human Interactions in a Digital World Read more
Mirantis Targets Legacy, Proprietary Infrastructure with Open Source, Cloud Native Data Center-as-a-Service Read more
transcosmos China named “2021 Top 10 Recommended Customer Center Professional Outsourcing Brands in China” Read more
Automation Anywhere Accelerates RPA Adoption with New Resources for Citizen Developers and Seasoned Automation Experts Read more
TELUS International Opens Third Digital CX Delivery Center in the U.S., Expanding into North Charleston Read more