TCN Announces Voice Analytics Enhancements for its Advanced Contact Center Platform, TCN Operator Read more
CommunityWFM and Zoom Partner to Offer Workforce Management for Zoom Contact Center Customers Read more
Assembled Joins Forces with Zoom to Empower Contact Center Users with Intelligent Workforce Management Read more
RingCentral Selected by Healius to Transform Telephony and Contact Center Platform Australia-wide Read more
New Report from Balto’s Conversation Excellence Lab Surveys 400+ Contact Center Employees to Fix Onboarding Read more
Conduent Named a Leader in 2022 ISG Provider Lens Contact Center – Customer Experience Services U.S. Report Read more