New Calabrio Research: Consumers Judge Brands Based on their Customer Service Experience, but Brands are not Empowering Contact Center Employees for Success Read more
Increasing Number of Companies Create Chief Transformation Officer Role, According to New Report from the Project Management Institute and Accenture Read more
Veryfi Launches New AI-Based Industry Resource for Consumer Shopping Trends to Help Analyze Shopper Behavior and Increase Loyalty Read more
RENOVI To Bring Buildathons, Marketplaces and Custom-Built Stores and Events To The Aftermath Islands Metaverse Read more
SirionLabs Taps Salesforce Veteran Ken Cavallon to Establish Technology Alliances and Platform Strategy Team Read more
Amazon Launches Veeqo, Free Shipping Software for Sellers, Including Discounted Shipping Rates Read more