General Motors Deploys NICE Performance Management to Improve Employee Collaboration While Putting Customers First Across 65 Contact Centers Managing 30 Million Interactions Read more
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Insticator Expands Publisher Network, with the Embed Now Included on an Additional 1,500 Sites Read more
Cendyn is North America’s Leading Hotel CRM Technology Provider & Data Driven Marketing Agency for 2019 as Voted by Prestigious World Travel Awards Read more
New O’Reilly Report Explores Tools and Best Practices for Advanced Analytics and Artificial Intelligence Read more
Building on Customer Traction, Gladly Closes $50 Million to Reinvent Customer Service by Putting People at the Center of Every Conversation Read more
Report: 80% of Organizations Agree Account Based Marketing Improves Customer Lifetime Value Read more