NICE Revolutionizes Digital Smart Self-Service With The Launch Of CXone Expert Following The Acquisition Of MindTouch Read more
Contact Centers Focus on Omnichannel Excellence to Drive Greater Customer and Agent Satisfaction Read more
Sales Technology Highlights f The Week: 19th-April-2021: Featuring Chili Piper, TeamViewer, Chorus.ai, Vonage and more! Read more
PAXAFE Raises New Round Of Funding To Mitigate Risks Involved In B2B Shipping With AI-Enabled Contextualization Platform Read more
Intercom Hires First CRO To Further Strengthen Customer Relationships And Drive Business Growth Read more
Social Analysis & Disinformation Detection Platform Cyabra Announces New Agency Partnership With TBWA-Brazil Read more
Conga Named a Leader in the IDC MarketScape Buy-Side Contract Lifecycle Management Assessment Read more
Vonage Launches Visual Engagement to Enhance Agent and Customer Experience with Native Video in the Contact Center Read more
UneeQ Uses Experiential AI To Bring Albert Einstein Back To Life As Latest Digital Companion Read more