Google and AudioCodes Collaborate to Bring Telephony Voice Services to Google Dialogflow Virtual Agents Read more
Dynatrace Named a Leader for the 10th Consecutive Time in Gartner’s 2020 Magic Quadrant for Application Performance Monitoring Read more
Sharpen’s Clients Report Improved CSAT Scores, Reduced Call Times and In One Case, Projected Savings of More than $760,000 Annually, Working From Home Read more
Comstar Technologies and 8×8 Announce Enhanced Strategic Var Channel Partnership to Enable Companies and Organizations to Move to Cloud Communications Read more
Talkdesk Accelerates Growth Strategy, Business Continuity Support for Customers With Appointment of Nathan Cobb as First Chief Revenue Officer Read more
Within 48 Hours, five9 Enables New Small Business COVID-19 Relief Hotline to Support up to 30,000 Concurrent Calls Read more
Enterprises Are Migrating to Five9 in 48 Hours to Enable Agents to Work From Home During Coronavirus Outbreak Read more
NICE Launches WEM@home, Helping Organizations Maintain Service Levels and Agent Engagement While Working From Home Read more
Orbita Expands COVID-19 Bot Solutions to Support New Front-Line Response Demands, Reaching Millions in Need Read more
Solvvy’s AI-Based Software Available to Health and Government Organizations Facing Surge in Support Requests Read more