Frost & Sullivan Recognizes Teleperformance As The Growth And Innovation Leader In The Asia-pacific Customer Experience Outsourcing Services Market Read more
Customer Experience Emerges As 2020 Bright Spot: Consumers See Positive Shift in Service And Signal Increasing Digital Engagement Read more
SAP Survey Finds Consumers Expect Control, Omnichannel Experiences and Personalized Customer Service this Holiday Season Read more
Conduent Named a Leader in ISG Provider Lens™ Contact Center – Customer Experience Services Reports Read more
Calix Helps Marketers at Even the Smallest Service Providers Launch World-Class Marketing Campaigns and Subscriber Experiences to Defeat the Consumer Giants Read more
Sitel Group® is Recognized as Leader in AI, Analytics, Automation and More in Information Services Group’s Annual Provider Lens™ Contact Center – Customer Experience Services Reports Read more
Translations.com Announces GlobalLink Connect Compatibility with Adobe Experience Manager as a Cloud Service Read more
Invoca Study Finds Increased Role of Website Experience and Customer Service in Big-Ticket Purchases During COVID-19 Read more
Blue Prism Announces Service Assist, Automating Next Generation Contact Centers with an AI-Powered Digital Workforce that Transforms Customer Experiences Read more
Domo Ranked as an Overall Experience Leader and a Credibility Leader in Dresner Advisory Services’ 2020 SME Business Intelligence Market Study Read more