Genesys Launches BeyondCX, the First eLearning Program for Contact Center Employees Focused on Empathy and Human Interactions in a Digital World Read more
Capgemini and McDonald’s Extend Strategic Provider Agreement to Develop, Deploy and Maintain McDonald’s Digital and Restaurant Technology Read more
TELUS International Opens Third Digital CX Delivery Center in the U.S., Expanding into North Charleston Read more
Avaya Acquires Contact Center Developer CTIntegrations, Further Strengthening the Avaya OneCloud™ Platform Read more
Notch Raises $10M USD to Fuel Ongoing Innovation and Rapid US Expansion of the First, All-in-One Platform to Digitize the Entire Restaurant Supply Chain Read more