2 out of 5 UK Retailers Fail to Communicate With Customers During Returns Process – Report Finds Read more
NICE’s Inaugural International Happiness Index Finds 78% of People Think Leveraging AI In Customer Service Can Make Them Happier Consumers Read more
Talkdesk enhances generative artificial intelligence customer experience in retail with deeper self-service use cases, new real-time insights for agents Read more
Cognigy Levels Up as a NICE Prime Partner to Deliver AI-Powered Customer Service Automation Solutions Read more
Caju AI closes a $3 million round from a Leading Venture Firm and Family Office to Meet Growing Demand for Its Customer Engagement Platform Read more