SuccessKPI Releases AI-Powered Unified Data & Reporting for Comprehensive View of Zoom Contact Center Interactions Read more
Cognigy Advances to Elite Tier in Genesys AppFoundry, Reinforcing Demand for AI-Powered Customer Service Solutions Read more
Talkdesk Announces a Deepening Partnership With Verint to Help Contact Centers Increase Customer Experience Automation and Better Manage Workforce Needs With Artificial Intelligence Read more
CallMiner Delivers Generative AI Capabilities to Drive Improved Contact Center and Customer Experience Outcomes Read more
SuccessKPI Announces Partnership with Five9 to Unlock CX Intelligence for Enterprise Customers Read more
The Synergy of Customer Support and Agent Experience: How End-to-End AI Delivers a Win-Win for CX and AX Read more
Cuber Announces Generative AI Bots for Enterprises, tackling Customer Support inefficiencies Read more