TouchPoint One Employee Engagement Solution Gets 2017 CUSTOMER Contact Center Technology Award Read more
Avaamo Launches AutoQA: The industry’s first GenAI-Powered Quality Assurance for Contact Centers Read more
PriceSpider Introduces Its Next-Generation Price Intelligence Solution for Enhanced Global Insights and Competitor Analysis Read more
Talkdesk Integrates Agentic Artificial Intelligence Across Its Portfolio, Ushering in a New Era of Autonomous, Hyper-Personalized Customer Experience in the Contact Center Read more