Akkadian Introduces Support for Webex Contact Center within the Leading UC Provisioning Automation Solution Read more
Cognigy and Black Box Partner to Accelerate Deployment of Conversational AI Solutions in Enterprise Contact Centers Read more
Bright Pattern Nominated as Finalist for “Cloud-Based CX Solution of the Year” and “Disruptive Technology of the Year” at World’s Largest Contact Center Event Read more
ASAPP Launches Generative AI AutoAssist to Provide Real-Time Assistance for Contact Center Agents Read more
Vonage Earns Metrigy MetriStar Top Customer Sentiment Award for Contact Center as a Service (CCaaS) Read more
NICE Receives Frost & Sullivan’s 2022 European Contact Center as a Service (CCaaS) Technology Innovation Leadership Award Read more