Altura Partners With RingCentral to Bring Industry-Leading Cloud Communications and Contact Center Solutions to US Enterprises Read more
Cloud-based Contact Center Infrastructure Market Report, 2019-2020 – Number of CBCCI Seats to Increase by 23% in 2019 & 2020, by 21% in 2021 & 2022, and by 20% in 2023 Read more
Passage AI Partners with Talkdesk To Offer Highly Accurate AI Chatbot Technology For Cloud-Based Contact Centers Read more
Launch of CX Cloud Express Extends Vonage Business Cloud with Native Contact Center Offering Read more
Monet Software Announces Workforce Management for Amazon Connect – a Cloud Scheduling and Forecasting Solution for Contact Centers Using Amazon Connect Read more
Bright Pattern Expands Multi-Cloud Portability of Its Contact Center Software with Microsoft Azure Read more
Bucher + Suter Introduces b+s Elevate: The Comprehensive Customer Communication Suite Built for Salesforce with Webex Contact Center Read more
Swampfox Releases ICX 4.1, Empowered & Innovative CX Management for Enterprise Contact Centers Read more