TCN Announces Performance Analytics and Reporting Enhancements for its Advanced Contact Center Platform, TCN Operator Read more
Brands and Retailers Get the eCommerce Channels Ready: 58% of Consumers Will Increase Their Online Holiday Shopping Compared to 2021 Read more
The European Contact Centre & Customer Service Awards Name Sitel Group Finalists in 12 Categories for 2022 Read more
NICE Interaction Analytics Chosen by Tele-Centre Services to Drive Customer Experience Interactions (CXi) Transformation Read more
TaskUs Named a Major Contender in Everest Group’s PEAK Matrix for Financial Crime and Compliance Operations – Services Read more