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Gartner Identifies the Top Five Customer Service Technology Trends for 2020

Cubro and SilverEngine Announce Technology Partnership

Verint Receives Top Scores for WFO Customer Satisfaction in New Market Report

Verint Expands Its Adobe Partnership to Support More Personalized Customer Journeys

8 Video Marketing Tools that Can Help you Boost your Sales Pitch!

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Talkdesk Announces Virtual Agent, the First of 20 Product Announcements in 2020 to Improve Customer Experience and Agent Engagement

[24]7.ai Named a Leader in Ovum Decision Matrix for Intelligent Virtual Assistants

Confirmit Named A Leader in Customer Feedback Management by Independent Research Firm