Intradiem Awarded UK Patent for Technology to Expand Call Centre Data-Handling Capabilities Read more
Airline Demand-Supply Imbalance is Good for Revenue, Tough on Customer Experience, Says J.D. Power Read more
Ooma Office Extends Its Leadership in Business Phone Service with New Advanced Capabilities Including Call Screening and Distinctive Ringtones Read more
Vonage Earns Metrigy MetriStar Top Customer Sentiment Award for Contact Center as a Service (CCaaS) Read more
Square 9 Softworks’ TransformAI Capture Solution Introduces Support For Line Item Data Extraction Read more