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NICE inContact CXone Wins UK National Innovation Award for Digital-First Innovation

SparkPost Names Natalia Dykyj as Vice President and Head of Marketing

8×8 Open Communications Platform Wins Ventana Research 13th Annual Digital Innovation Award

Seismic Named a Leader in Sixth Consecutive G2 Grid Report for Sales Enablement

Baidu Tops China’s AI Public Cloud Services Market, According to IDC Report

Clickatell Launches Chat Desk to Shake Up the $1.3 Trillion Call Center Industry

Global Trade Activity Falls 14.8% in Q2 Tradeshift Report Reveals

Aspect Announces General Availability of Aspect WFO Version 20, the Most Advanced Enterprise Contact Center Solution for the Mobile Workforce

Verizon Powers Intuitive Customer Experiences with Google Cloud

Brainshark Named a Leader in First-Ever Aragon Research Globe™ for Sales Coaching and Learning