NICE Interaction Analytics Chosen by Tele-Centre Services to Drive Customer Experience Interactions (CXi) Transformation Read more
Conversica And Gainsight Announce First Integration Harnessing AI to Empower Customer Success Teams To Work More Efficiently At Scale Read more
ConvergeOne Announces Availability of Google CCAI’s Full-Suite Capabilities as part of C1Conversations Solution Read more
Laxis Empowers Professionals to Focus Attention on Conversations Rather Than Note-Taking in Webex Meetings Read more
Bright Pattern Named Runner-up for “Cloud-Based CX Solution of the Year” for Customer Contact Week (CCW) Excellence Awards Read more
Intermedia Launches Contact Center AI-driven Analytics to Help Businesses Identify Critical Insights from Customer Interactions Read more