8×8 Enhances Customer and Employee Experiences Across Cloud Contact Center and Unified Communications Platform; Extends Global Reach to 59 Countries Read more
Omnichannel Retailers, Rejoice: Lightspeed Expands Innovative Product Features to Simplify Complex Processes Read more
Dialpad’s “The State of AI at Work” Report Reveals 70% of Sales and Customer Service Professionals Don’t Fear That AI Will Steal Their Job Read more
Five9 Recognized as a Growth and Innovation Leader in the European Cloud Contact Center Market by Frost & Sullivan Read more
Salesforce Announces General Availability and Pricing for GPT-Powered Features for Sales and Service, Secured Through Einstein GPT Trust Layer Read more
RFPIO Rebrands Company to Responsive, Emerges as Breakout Category Leader in Strategic Response Management Read more
Positive Promotions Leverages Advanced Forecasting and Predictive Analysis with Sugar Sell for Sales Automation Read more
Agiloft Celebrates Second BIG Innovation Award Win of the Year for Excellence in Customer Service Read more
iQor and AmplifAI Join Forces to Revolutionize Call Center Performance With Interaction Analytics and AI Read more