New Calabrio Research: Consumers Judge Brands Based on their Customer Service Experience, but Brands are not Empowering Contact Center Employees for Success Read more
DRUID and ”Enovise Present” Enter a Strategic Partnership to Empower Digital Transformation Across EMEA Read more
ASAPP CX Report Reveals 85% of Customer Service Agents Don’t Want to Return to Contact Centers, Work from Home Could Be Permanent Read more
Top CX Visionaries to Gather at World CX Summit and Rebuild India’s Technological Ecosystem with CX Read more