AWS Announces Five New Capabilities for Amazon Connect, Helping Customer Service Representatives Offer More Personalized, Efficient, and Effective Experiences for Customers—All Powered by AWS’s Industry-Leading Machine Learning Technology Read more
Ivanti Acquires MobileIron and Pulse Secure to Deliver Intelligent and Secure Experiences Across All Devices in the Everywhere Enterprise Read more
8×8 Named A Challenger In The New 2020 Gartner Magic Quadrant For Contact Center As A Service Read more
Dell Technologies, FedEx and Switch Team Up to Deliver Exascale Multi-Cloud Capabilities to the Edge Read more