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Proactive Outreach for 8×8 Contact Center Enhances Customer Engagement with Highly Personalized Messaging Campaigns

ZINFI Releases New Complimentary Guidebook on Boosting Channel Sales Efficiency

Klarna AI assistant handles two-thirds of customer service chats in its first month

WSI Enhances Omnichannel Fulfillment Expertise with Acquisition of ShippingTree

Seamless Contract Management: Introducing Advanced Capabilities for Effortless Management

BoostUp Names Justin Shriber as New CEO

Codifi Elevates Mel Gordon to President

Toshiba at EuroCIS: Delivering Solutions to Empower Retailers to Go Beyond

Orbee Completes SOC 2 Type 2 Audit To Further Its Mission to Connect the Mobility Industry with its Middleware Technology for Customer Experience

Datasite Acquires Zurich-based Sherpany