Survey: Majority of Organizations Believe Generative AI is Key to CX, yet 63% Say Implementation is More Expensive than Anticipated Read more
IntegriChain Appoints Tim Murdoch as Chief Commercial Officer to Drive Continued Growth and Customer Value Read more
SalesTechStar’s Sales Technology Highlights of The Week: Featuring Evisort, Bland AI, Agency AI and more! Read more
ICMI Unveils AI in the Contact Center Insider’s Guide, Assists Contact Center Leaders Navigating the AI Landscape Read more
Half of US Businesses Already Use AI in Customer Service. Their Biggest Obstacle? Maintaining Consumer Trust Read more