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10 Tips for Using Messaging Apps in Customer Care

Apptio Highlights Partners of the Year and Announces Inaugural Cloud Award

RCN Chooses TiVo’s Next-Gen Platform to Give Subscribers a Superior User Experience

SalesLoft Scoops $70 Million Series D to Fuel Growth in Sales Technology

Activate Launches “Lead Accelerate ABM” To Drive Faster Pipeline For Tech Marketers

Edge by Ascential Expands Ecommerce Features to Optimize Digital Shelf Performance

Many Retailers Not Getting the Most Out of Their Data, Says New L.E.K. Report

62 Percent of Restaurants Feel Unprepared for a Mobile Future

SugarCRM Announces Game-Changing Product Enhancements to Accelerate Growth, Improve Business Performance and Deliver Exceptional Customer Experiences

Khoros Launches Ads Capabilities to Provide A Combined View of Paid and Organic Social Media