Harvard Business Review Analytic Services, in Association with CI&T, Release New Report Entitled Machine Learning: The Next Generation of CX Read more
Urban Airship Streamlines Name And Unveils New Brand To Reflect Dramatic Growth Of Its Customer Engagement Solutions Read more
OpenMessage Introduces the Only Channel-Agnostic Platform to Engage with Customers Directly Over Text and Chat Read more
J.D. Power and Uptake Create New Benchmarking Products that Leverage Artificial Intelligence Read more
Everest Group Names ABBYY a Leader in Its Intelligent Document Processing Products PEAK Matrix Assessment 2019 Read more
Give Your Customer a Carrot: IdeaCarrot Launches the Next Generation in Customer Experience Management (CXM) Read more
McDonald’s to Acquire Dynamic Yield, Will Use Decision Technology to Increase Personalization and Improve Customer Experience Read more