Carpet Cleaning Innovator Zerorez Atlanta Cleans Up Their Customer Experience while Drastically Cutting Frustration of Remote Agents with Bright Pattern Contact Center Read more
New Research: 81% Of Global IT Decision Makers Plan To Add Microservices-Based, API-First, Cloud-Native And Headless (MACH) Elements To Their Architecture In Next 12 Months Read more
Contentstack Leads New Content Experience Platform Category Defined by Leading Analyst Firm Read more
Merkle’s State of Customer Experience Transformation Report Identifies Gap Between Consumer Sentiment and Corporate Perceptions Read more