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SalesTech Interview With Fortuné Alexander, Sr. Director, CX Product Strategy at Oracle

Audiology Open for Business in NYC with Hooks into All Programmatic Avenues

Say Hello to Einstein Voice: Salesforce Ushers in New Era of Conversational CRM

Three-Quarters of Consumers Think Some Companies Will Take A.I. Too Far

Celebros Launches eConverse voice Chatbot, Boosts eCommerce Search Capabilities

VoiceSense Wins Speech Technology Magazine’s 2018 Speech Industry Star Performer Award

KPMG Announces New Integration With Google Cloud Contact Center

Is Sales, Customer Success? And, Why Is It Not?

IBC2018 Enhances Conference Programme with Keynote Sessions from Amazon, Viacom and Wonderhood Studios

CRM Data Is Still the Numero Uno Block in Building “the Path to Sales Mastery”