New Verint Research Highlights Retail Holiday Staffing Shortages, Underscoring the Need for Customer Experience Automation Read more
New Survey Finds 65% of Consumers Are Reliant On Loyalty Programs Amid Economic Pressures This Holiday Season Read more
New Research Forecasts Holiday Spending Will Remain Flat and Consumers Plan to Spend Nearly Half their Gifting Budget on Gift Cards Read more
84% of US Business Leaders Expect Increased Holiday Sales, Targeting Eager-to-Spend Young Shoppers on Platforms like TikTok Read more
Inmar Intelligence 2023 Holiday Spending Survey Reveals Continued High Prices Will Make Savings Critical Read more
Signifyd Study Predicts a 5% Rise in Holiday Ecommerce This Season, as Consumers Battle Inflation and an Uncertain Economy Read more