NICE Revolutionizes Contact Center Recording with the Launch of InterACT, the Industry’s Only AI-Powered Agile Recording Solution Read more
Evolve IP’s Microsoft Teams Direct Routing Solution With Integrated Contact Center Recognized In Multiple Gartner Research Papers Read more
Cresta to Bring Real-Time Intelligence to Contact Centers with AWS Contact Center Intelligence Solutions Read more
Servion Global Solutions and Jacada Join Forces to Build Automation-First Contact Centers & Deliver Effortless Customer Experiences Read more
New Study By IntelePeer Shows Contact Centers Using Over-the-Top CPaaS Solutions See Major Results Read more
Onica, a Rackspace Technology Company, Introduces Contact Center Intelligence Solution Built on Amazon Web Services Read more
Contact Center Compliance (DNC.com) Integrates Full Suite of TCPA and DNC Compliance Solutions With LeadsPedia Read more