AWS Announces Five New Capabilities for Amazon Connect, Helping Customer Service Representatives Offer More Personalized, Efficient, and Effective Experiences for Customers—All Powered by AWS’s Industry-Leading Machine Learning Technology Read more
Frost & Sullivan Profiles Bright Pattern as a Top Vendor in Latest Contact Center Software Report Read more
Vonage and Yameo Announce Strategic Partnership, Offer Custom Video Solutions Throughout Europe, Africa and the Middle East Read more
Converge Technology Solutions Corp. Achieves VMware Master Services Competency in Cloud Management and Automation Read more
DoubleVerify Launches Video Complete Solution, Enhancing Video Measurement and Brand Protection Across All Screens Read more
Frost & Sullivan recognizes Amelia, an IPsoft Company, with the 2020 North American Customer Value Leadership Award for its conversational AI platform Read more