For The Third Consecutive Year, Verint AI And Analytics Solutions Receive Perfect Customer Satisfaction Scores New Interaction Analytics Report Read more
VOICE Talks Named “Webby PV Winner in Virtual & Remote: Technology” in The 25th Annual Webby Awards Read more
VoiceOps Launches New “Always Be Coaching” Series About Making Coaching a Superpower for Businesses Read more
Gridspace Partners with Google Cloud to Deliver its Voice Observability and Automation Platform to Contact Centers Read more
Five9 Partners with Neustar to Support STIR/SHAKEN Framework for Restoring Trust in Voice Communication Read more
Veritone Introduces Interaction Analytics, Providing Near-Real-Time Insights From Customer Touchpoints Read more
New AI Workflow Capability for Avaya OneCloud CCaaS Infused with New Voice and Digital Engagement Features to Enhance Customer Experience Read more
Genii Analytics Partners with CallMiner to Enhance Customer Experience and Contact Centre Performance in South Africa Read more