ICMI Unveils AI Optimization Assessment Tool to Empower Contact Centers to Better Serve Their Customers Read more
Cognigy Levels Up as a NICE Prime Partner to Deliver AI-Powered Customer Service Automation Solutions Read more
First Orion Launches AFFIRM Reputation Monitoring Solution, Expands Suite of Calling Solutions for U.S. Businesses Read more
Teleperformance Partners with kore.ai to Transform Customer Engagement Through Advanced AI Solutions Read more
Creatio Collaborates with Inselligence to Help Customers Reinforce Sales Workflows with Powerful Sales Optimization Tool Read more
SailPoint Launches New Customer Success Center, Empowering Customers with Educational Content and Self-Service Resources Read more
Avaya Acquires Edify, Further Extending its Position as the Leader in Customer Experience Solutions for the Enterprise Read more
Automation Anywhere Pilots Generative AI-Powered Service Operations solutions for Customer Support Read more