Genesys Named a Leader in the 2023 Gartner Magic Quadrant for Contact Center as a Service for Ninth Consecutive Year Read more
Avaya Awarded Unified Communications and Contact Center Contract with Sourcewell, One of the Leading Purchasing Consortiums in North America Read more
8×8 Drives Customer Success and Enhanced Contact Center Performance with New Supervisor Workspace Read more
Enghouse Systems Completes Lifesize Acquisition Technology Addition Enhances Cloud Contact Center And Video Businesses Read more
ASAPP Launches CoachingAI, A Generative AI Product to Fully Automate Quality Assurance for 100% of Contact Center Interactions Read more
AudioCodes AI-first Contact Center-as-a-Service (CCaaS) Solution Now Certified for Microsoft Teams Read more
8×8 Enhances Customer and Employee Experiences Across Cloud Contact Center and Unified Communications Platform; Extends Global Reach to 59 Countries Read more