KAR Global Improves Customer Service and Operational Efficiency with Workflow Solution from Five9 and ServiceNow Read more
Khoros Announces the Launch of Khoros Bot to Improve Agent Efficiency and Customer Satisfaction Read more
AHEAD Unveils Results of “State of Enterprise Digital Transformation” Survey, Revealing Six Contributing Factors to Transformation Success Read more
MediaPRO Research Reveals Almost Two-Thirds of US Employees Unaware if the CCPA Applies to Their Organization Read more
NWN Highlights Citizen Impact of ‘Improving Public Sector Customer Experience’ at California CIO Academy Read more