In New State of CX Study by Simplr, 27% of Consumers Say Their Brand Loyalty Has Wavered During Pandemic Due to Long Customer Service Wait Times Read more
Integral Ad Science and Channel Factory Announce Channel Science the First of Its Kind Combined YouTube Product for Brand Safety and Campaign Optimization Read more
Coca-Cola European Partners Signs a Multiyear Agreement with IBM to Accelerate its Strategic Transformation Journey with Hybrid Cloud Read more
Customer Experience Outsourcers Launch Intelligent and Self-service Options to Improve Business Outcomes in Europe Read more