Multi-Billion Dollar Health Insurance Company Improves Efficiency of Remote Contact Center Workforce with Bright Pattern Read more
LogMeIn Study Shows Cyber Threats, Productivity Concerns, and Pressure on IT Support Drives Consolidation of Remote Access & Support Solutions as Flexible Work Becomes Business as Usual Read more
Business Adoption of 1:1 Video Messaging Grows 471% as Remote Sales and Distributed Work Dominate 2020 Read more
U.S. Contact Centers Hiring Remote Agents, Enhancing Workforce Management as Pandemic Disrupts Industry Read more
SentinelOne Research Identifies IoT Vulnerabilities Enabling Remote Takeover and Network Intrusion Read more
Brightcove Publishes Q1 Global Video Index; Shows Increase in Enterprise Video Use as Workforces Shifted to Remote Environments Read more