WorkJam Wins “Workforce Scheduling Solution Of The Year” in 2023 RetailTech Breakthrough Awards Program Read more
Valyant AI Secures Fifth US Patent to Advance Its Conversational AI Platform at Drive-Thrus Read more
UJET, Google Cloud and Alvaria Partner to Integrate Google Cloud Contact Center AI Platform and Workforce Engagement Management Read more
Generix Group Announces the Resource Management System Solution for Planning and Optimization of Warehouse Resources Read more
Applying AI and NLP to Support Experience Management Enables Companies to Reduce Escalations and Accelerate Time to Resolution While Improving the Support Experience for Both Agents and Customers Read more