ServiceNow and Genesys announce strategic partnership to elevate customer and employee experiences Read more
New Deloitte Digital Research Identifies Effective Behaviors of Contact Center Service Innovators Read more
Logility Launches Additional Cutting-Edge Generative AI Capabilities Across its Digital Platform Read more
Digital River Survey Finds Consumers Express Optimism for Future Finances Despite Economic Pressures Read more
Recharge launches Retain, a suite of tools to support retention throughout subscriber journeys Read more