Aisera & Dave Launch DaveGPT, a Generative AI Customer Service Assistant to Enable Personalized On-Demand Support Read more
Forethought Recognized in Gartner’s 2023 “Cool Vendor in Customer Service and Support Technology” Report Read more
State of CRM Survey Shows CRM Evolving to ‘Customer Personal Assistant’ to Support Next-Gen Sales, Marketing and Service Read more
Theta Lake Expands Partnership with RingCentral by adding RingCentral Contact Center Support to Deliver More Customer Value Read more
Kovrr Appoints Two Cybersecurity & Risk Experts to CISO Advisory Board to Support Rapid Global Customer Growth Read more
Loop Announces Support For Warranty Returns To Enable Merchants To Deliver Better Customer Experience Read more
Customer Support’s AI Moment Is Here – UseChat Launches Custom Chatbots Powered by ChatGPT, for Every Online Business Read more
AptEdge Closes Seed Round of $11M, led by Stage 2 Capital, Unusual Ventures, and National Grid Partners to Transform Customer Support-Help Challenges Read more