Cognigy Unveils Advanced AI Agents for Sales and Marketing at Customer Contact Week Las Vegas Read more
CommBox Launches Connect Partner Programme, Offering Market-Leading Automation and AI Capabilities to Customer Service Ecosystems Read more
Avaya Acquires Edify, Further Extending its Position as the Leader in Customer Experience Solutions for the Enterprise Read more
ServiceNow and Genesys announce strategic partnership to elevate customer and employee experiences Read more
Automation Anywhere Pilots Generative AI-Powered Service Operations solutions for Customer Support Read more
Nintex Taps Christian Lucarelli and Tony Thomas to Lead Global Partner and Customer Experience Programs Read more