Retail Technology Platform Surefront Secures USPTO Patent for Cross-Entity Communications & Collaboration Read more
Proactive Outreach for 8×8 Contact Center Enhances Customer Engagement with Highly Personalized Messaging Campaigns Read more
CallPilot, Proxima’s AI-powered customer support solution, redefines outbound communication and inquiry handling Read more
Anywhere365 Elevates Customer Experience with Intelligent AI Assistant through Acquisition of Deepdesk Read more
Tata Communications Collaborates With Microsoft to Expand Boundaries for Voice Calling on Microsoft Teams Read more
Vonage Research Reveals Nearly Half of Consumers Expect 24/7 Customer Service Support, Nearly Three Quarters Will Switch Businesses Following a Subpar Experience Read more