Accenture Acquires Businet System to Help Clients Deliver Personalized and Seamless Cloud-Based Ecommerce Experiences at Speed and Scale Read more
Avaya Announces New AI Capabilities to Improve Customer Experience, With More Powerful Virtual Agents Integrating With Google Cloud Dialogflow CX Read more
United Power Electrifies Their Customer Experience with Bright Pattern Cloud Contact Center Software Read more
Driving AI Innovation for the Future of Customer Experience, Avaya Receives 600th Contact Center Technologies Patent in its Avaya OneCloud™ CCaaS Portfolio Read more
Launching Infosys Cortex: AI-First, Cloud-First Customer Engagement Platform, Part of Infosys Cobalt, to Humanize Customer Experience, Empower Agents and Drive Intelligent Operations for Enterprises Read more
TBI Partners With Avaya to Deliver Better Customer and Employee Experience Solutions – Now Offering Avaya Cloud Office and Avaya OneCloud CCaaS to Its Extensive Partner Community Read more
Deutsche Telekom and Microsoft Redefine Partnership to Deliver High-Performance Cloud Computing Experiences Read more