Interactions Launches Task Orchestration, an AI-Powered Agent Assist Solution that Transforms Customer Experience and Operational Efficiency in Contact Centers Read more
Cogito Research Finds Customers Prefer AI-Powered Selling, Ushering in a New Era for Contact Centers Read more
Enhancing Customer Experience with Advanced Product Taxonomy, Influencer Insights, and Real-Time Recommendations Read more
Higher Logic Vanilla Announces Expanded Integrations with Zendesk to Enhance Customer-Centric Support Experience Read more
NielsenIQ (NIQ) Unleashes the Power of a Connected User Experience With Consumer Panel and Retail Measurement Data Integrated on the NIQ Discover Platform Read more
Research: Nearly 75 Percent of Consumers Say the Way They Shop Stores Has Changed Significantly, Retail Tech Failing to Keep Pace Read more
Seismic’s Spring/Summer 2024 Product Release Helps Reps Deliver Exceptional Customer Experiences and Close Deals Faster Read more
Recurly Lifecycle Engagement Empowers Brands to Meet Subscribers Where They Are, Transforming Subscriber Growth and Fueling In-App Experiences Read more