8×8, a leading integrated cloud communications platform provider, today announced Level39, Europe’s largest incubator of tech companies, has deployed the 8×8 X Series platform to improve communications and enable remote working in response to the UK COVID-19 lockdown.
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Level39 is a community of 1,250 leaders from 200 tech companies based onsite who work in FinTech, cybersecurity, artificial intelligence, RegTech, IoT, smart cities, RetailTech and blockchain. They support these fast-growth technology companies by providing access to world-class customers, talent and infrastructure along with organising weekly sessions with mentors, investors and industry leaders.
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In April 2019, Level39 selected 8×8 to upscale their ageing on-premises telephony system to improve communications across the organisation, support its front-of-house team to manage high call volumes across their four floors more efficiently and offer their 200 member companies a more advanced and business friendly telephony service. The 8×8 X Series cloud communications solution offered a single cloud technology platform with voice, chat, video meetings and contact centre.
Following the successful deployment of the platform, Level39 has transformed the way employees, and their members communicate and collaborate. More recently, amid the COVID-19 outbreak, Level39 and their members using 8×8 were able to transition their teams to a remote working set-up seamlessly and overnight. With cloud-enabled communications, staff and members were able to set up virtual auto-attendants and smart redirects in a matter of minutes, from the safety of their home with minimal business disruption.
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