Joint Customers Would Be Able To Switch Easily Between Apps
Slack is strengthening ties with Salesforce to mark a new phase in the relationship. As a result of this development, customers using both the apps will be able to switch more swiftly between the popular Cloud services.
Salesforce has been one of the earliest partners of Slack. Integration between these two service providers has made it easy for Sales executives to access critical account information with ease. As users kept growing, so did the demands for even richer integrations across both the apps. Release of the new Salesforce app for Slack brings an avenue of possibilities to the table. It includes an important update to the already existing Sales Cloud integration, in addition to a completely fresh integration with Service Cloud.
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Making the Job easy for Sales Professionals
Ryan Aytay, EVP of Strategic Partnerships and Quip Co-CEO at Salesforce said, “Everything we do at Salesforce is focused on making our customers successful and this includes giving them the flexibility to integrate with Salesforce wherever they work.” Ryan hoped that the integration will go a long way in streamlining how joint customers worked and benefitted. Brad Armstrong, VP of Corporate and Business Development at Slack told that the Sales Cloud and Service Cloud integrations will bring people, data, and applications together, especially for Sales and Service professionals.
There are other players in the market that allow Sales teams to collaborate and perform better, Salesforce Chatter, Flock, Salesmate, and Google Drive being the most renowned few.
Updated Features Available Immediately with “Salesforce for Slack” App on Slack Apps Directory
The release of new integrations realizes the shared commitments of Slack and Salesforce towards providing rich customer experience across an expanded range of product integrations. This also means that the 12 million existing monthly users of Slack will be able to search for and share customer records of Salesforce without having to leave the Slack chat window. Also, Slack conversations can be attached directly to Salesforce. The move will support the overall success of the customers by boosting their team productivity and collaboration. Just download the Salesforce for Slack app from the Slack Apps Directory, and you are ready to go!
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