American Virtual Cloud Technologies, Inc.’s Kandy Communications business unit (Kandy), a global leader in secure and intelligent cloud communications, will demonstrate its latest innovations for secure digital transformation of enterprise communications and customer engagement at the Enterprise Connect 2022 Conference & Expo: Let’s Re-connect! event being held at The Gaylord Palms, Orlando, FL March 21-24, 2022.
On display will be Kandy’s white label cloud solutions for Unified Communications as a Service (UCaaS), Microsoft Teams Direct Routing as a Service (DRaaS), SIP Trunking as a Service (STaaS) and Communications Platform as a Service (CPaaS) designed to scale to meet the needs of mid to large enterprises and available through its network of channel partners.
At this year’s event, Kandy will be featuring recent innovations from key partners, at the Kandy booth #535.
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AT&T’s IP Toll-Free Click-to-Connect service, business customers can readily add natural language AI powered IVR, chat, video, file sharing, screenshare, or even co-browsing to their Toll Free services, significantly enhancing end user engagement and customer call resolution.
Etisalat’s CloudTalk and Business Edge, powered by Kandy’s Unified Communications and Collaboration platform, is a feature-rich, cloud-based, real-time communications solution that provides over 50,000 end users with a safe, secure, and multi-functional communication and collaboration platform. Etisalat CloudTalk Meeting extends the Etisalat CloudTalk service to mobile workforces, with features including HD video virtual meetings, desktop and screen sharing, whiteboarding, and toll-free audio conferencing.
Braidio’s Customer Engagement as a Service platform leverages AI, low-code, and powerful embedded real-time communications and is enabled by Kandy’s rich Cloud Communications Platform as a Service (CPaaS) with messaging, chat, voice, video, and open APIs that make integrated communications and collaboration intuitive, accessible and scalable across web, mobile and app presences.
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ConnX’s full-stack real time communications offering with Kandy is designed to meet the specific needs of large multi-site enterprise networks. The two companies recently transformed a national retail communications network in the US built and managed by ConnX which connects over 80,000 endpoints including physical stores, a contact center, and the retailer’s eCommerce platform.
“Kandy enables our service provider and channel partners to offer enterprise customers compelling full-featured cloud-based communications,” said Jeffrey Singman, SVP Sales & Marketing for Kandy. “We deliver carrier-grade solutions to enterprises of all sizes around the world to enable the digital transformation of their communications systems. As the business world adapts to the new work-from-anywhere environments, Kandy introduces integration of multiple solutions to help boost productivity, flexibility and employee satisfaction, while lowering the total cost of ownership.
Singman added, “We are excited to be back at the Enterprise Connect event, exhibiting for the first time as Kandy Communications following our acquisition by AVCT from Ribbon Communications in December 2020.”